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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James Hardin

James Hardin

November 19, 2024

5  out of  5
rating by James Hardin
"Thank you State Farm and Ethan Generelli... we are now saving $189 per month, plus we have better coverage than we had before! It was a very smooth and quick process!!"
We responded:
"James, thank you for sharing your experience! I'm glad Ethan was able to help you save money while also improving your coverage. It's wonderful to know the process was smooth and quick for you. If you need any further assistance or have questions in the future, our office is here to help. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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ICC TRINITY

November 18, 2024

5  out of  5
rating by ICC TRINITY
"Thank you Tyler! Before your assistance with my policy change to State Farm, I felt like I was getting robbed every single month, over and over and over! Thank you for helping to end my prior 10 year long nightmare of continuous losses! I am super happy to say that I now understand the State Farm theme song personally… “Like a good neighbor, State Farm is there”!"
We responded:
"Thank you! I'm glad I could assist with your policy change and help you feel more secure with your insurance choices. It's wonderful to know that you're now experiencing the benefits of our service. If you ever need further assistance or have any questions, our office is here for you. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Laura Cooper

November 13, 2024

5  out of  5
rating by Laura Cooper
"Absolutely amazing customer service! 👍"
We responded:
"Laura, thank you so much for your kind words! I'm happy to know you had an amazing experience with our customer service. If you ever need anything else, we're here to help. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Chad Hutto

November 8, 2024

5  out of  5
rating by Chad Hutto
"I have worked with Nichole for all my insurance needs. I will continue to use her for any of my future needs! She is knowledgeable and helpful in many ways!!"
We responded:
"Hi Chad, Nichole is indeed a valuable member of our team, and I'm glad to hear she has been able to assist you with your insurance needs. Your continued trust and satisfaction mean a lot to us. If you ever need anything in the future, we're here to help! - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of J. Arguello

J. Arguello

November 8, 2024

5  out of  5
rating by J. Arguello
"I’ve had an exceptional experience with State Farm at this location, especially thanks to agent Nichole. From the moment I reached out, she was incredibly knowledgeable, professional, and genuinely attentive to my insurance needs. She took the time to explain all my options in detail, ensuring I made informed decisions that best suited my coverage requirements. Nichole’s customer service is top-notch, and I truly felt that she had my best interests at heart. I highly recommend this office for anyone looking for reliable and personalized insurance services!"
We responded:
"Thank you, J. Arguello, for sharing your exceptional experience with our office! I'm glad to hear that Nichole provided you with knowledgeable and professional service. It's wonderful that she took the time to explain your options in detail and ensured you made informed decisions. We truly appreciate your recommendation and are grateful for your trust in us. If you ever need further assistance, don't hesitate to reach out. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Ophelia Ainsworth

November 7, 2024

5  out of  5
rating by Ophelia Ainsworth
"Nikki is absolutely amazing! She is so professional, patient and kind. She answered all my questions!"
We responded:
"Nikki is indeed a fantastic part of our team, Ophelia! I'm happy to hear she was able to provide you with professional, patient, and kind service while answering all your questions. We're grateful for your feedback and look forward to assisting you with any future needs. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Bradley Higdon (Decade)

Bradley Higdon (Decade)

November 7, 2024

5  out of  5
rating by Bradley Higdon (Decade)
"Fast and curteous service with an extremely knowledgeable team. I would choose no other place to be. They even check on you to ensure you’re maximizing savings through the various programs."
We responded:
"Bradley, thank you for your fantastic review! I'm glad you found our service fast and courteous. Our team takes pride in being knowledgeable and ensuring our customers maximize their savings through various programs. Your trust means a lot to us. If you ever need anything, we're here to help! - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Amanda Mosiman

November 7, 2024

5  out of  5
rating by Amanda Mosiman
"Great communication, fast on quotes and very friendly."
We responded:
"Amanda, thank you for your wonderful review! I'm glad you appreciated our communication and quick quotes. It's always our goal to provide friendly and efficient service. If you need anything else, don't hesitate to reach out. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Mark Tanner

November 1, 2024

5  out of  5
rating by Mark Tanner
"Zack was professional, courteous, and explained every detail. Answered all my questions, patient, understanding; and if that isn't enough...He saved me money also!"
We responded:
"Mark, thank you for your wonderful review! I'm glad Zack was able to provide you with professional and courteous service. It's great to know he took the time to explain every detail and answer all your questions. We're happy he could also help you save money. Your feedback means a lot to us, and we're here for any future needs or questions you might have. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Jenny Riedel

Jenny Riedel

October 30, 2024

5  out of  5
rating by Jenny Riedel
"We recently relocated to Colorado Springs. Tyler Ayers' agency was recommended to us by a family member and we couldn't be more satisfied with the service we received. Ethan answered my call on the first ring and has walked me thru moving our auto and home owners policies from our Kansas State Farm Agent to their office. it has been a seamless process. This is a great agency! Five stars doesn't seem like enough!"
We responded:
"Jenny, thank you for sharing your experience! We're glad you chose our office for your insurance needs after relocating to Colorado Springs. It's wonderful to know that Ethan was able to assist you promptly and make the transition of your auto and homeowners policies so seamless. We appreciate your kind words and are here for any future assistance you may need. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Kelli Reitsma

Kelli Reitsma

October 24, 2024

5  out of  5
rating by Kelli Reitsma
"Pleasant, efficient, competitive"
We responded:
"Kelli, Thank you for your wonderful review! I'm happy you found our service pleasant, efficient, and competitive. Your feedback means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Sarah Ochoa

October 15, 2024

5  out of  5
rating by Sarah Ochoa
"Ashley and Zack did a great job helping my husband and I get affordable car insurance and they made it so easy. I love this team. They are customer centric and it shows"
We responded:
"Sarah, Thank you for sharing your experience! I'm happy Ashley and Zack could assist you and your husband in finding affordable auto insurance. It's wonderful to know that their efforts made the process easy for you. We truly appreciate your kind words about our team's customer-centric approach. If you need any further assistance, we're here to help. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Rebekah Hilton

October 10, 2024

5  out of  5
rating by Rebekah Hilton
"I spoke with Matthew and he was incredibly helpful. I had questions and changes to a couple of policies and he was respectful and took the time needed to work through everything with me."
Profile photo of Stacy Kuroki

Stacy Kuroki

October 8, 2024

5  out of  5
rating by Stacy Kuroki
"I switched because Progressive was getting more expensive the longer I was there. Which seems backwards, but I don't make the rules. I put an inquiry in online. Within 30 mins. Zack called to help me find a policy that works for me. It was super easy and cheaper with BETTER coverage. Ashley called to welcome me and give me more details about their office and the drive safe and save program. I will also be enrolling in that to save even more. It's so nice to have a local office where I can talk to people who are kind, understanding, and want to help!! Highly recommend!"
We responded:
"Thank you, Stacy, for sharing your experience! I'm glad Zack and Ashley could assist you so promptly and effectively. We're happy to have you in our local office and appreciate your kind words about our team's dedication to helping clients! If you have any further questions or need assistance, we're always here for you. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Alex Williams

October 8, 2024

5  out of  5
rating by Alex Williams
"Zach Martinez helped me a lot through my time with State Farm. Can’t explain how much I appreciated his hospitality and sincerity."
We responded:
"Alex, thank you for your wonderful review! I'm glad to hear that Zack was able to assist you so effectively. We truly value his dedication and the sincere hospitality he brings to our team. If you ever need anything else, don't hesitate to reach out. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Isaac Colucci

Isaac Colucci

October 8, 2024

5  out of  5
rating by Isaac Colucci
"Zack Martinez he was very helpful during my visit to State Farm, thank you Mr Zack for your contribution to my insurance situation!"
We responded:
"Isaac, thank you for your wonderful review! I'm happy to hear that Zack was able to assist you effectively during your visit. We appreciate your kind words and are always here to help with any of your insurance needs. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Adam Lovell

Adam Lovell

October 8, 2024

5  out of  5
rating by Adam Lovell
"Hyper helpful! -Zach Martinez"
We responded:
"Adam, thank you for your wonderful review! I'm glad Zack was able to provide such helpful service. If you need anything else, we're here for you. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Keison Morales

Keison Morales

October 8, 2024

5  out of  5
rating by Keison Morales
"I recently worked with Zach at State Farm, and I couldn’t be more impressed with the level of service I received. Tyler is knowledgeable, professional, and took the time to thoroughly explain my options, ensuring I had the right coverage for my needs. He made the entire process smooth and easy to understand, which was really appreciated. His attention to detail and willingness to answer all my questions showed that he truly cares about his clients. If you’re looking for a reliable insurance agent who provides excellent customer service, I highly recommend Tyler Ayers!"
We responded:
"Keison, Thank you for your wonderful review! I'm glad to hear that Zack provided you with such a high level of service. It's important to us that our customers feel informed and confident in their insurance choices, and I'm happy that you found the process smooth and easy to understand. Your kind words about our attention to detail and dedication mean a lot. If you ever have any further questions or need assistance, please don't hesitate to reach out. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Jeremiah Thompson

Jeremiah Thompson

October 8, 2024

5  out of  5
rating by Jeremiah Thompson
"Zach Martinez was a great communicator throughout the proccess of things"
We responded:
"Jeremiah, Thank you for your wonderful feedback! I'm happy to hear that Zack's communication made the process smooth for you. We appreciate your trust in our team and are always here to assist with any future needs. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Reggie rilla

October 8, 2024

5  out of  5
rating by Reggie rilla
"Zach Martinez was extremely helpful, and communicated with me very well through my insurance process."
We responded:
"Thank you, Reggie, for sharing your experience! I'm glad Zack was able to assist you effectively and keep you well-informed throughout your insurance process. We appreciate your feedback and are here for any future needs or questions you might have. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Dylan

Dylan

October 7, 2024

5  out of  5
rating by Dylan
"Zack was great to work with - got me taken care of quick and easy ! And saved me $$$"
We responded:
"Dylan, I'm glad Zack could assist you quickly and easily! It's wonderful to know he helped you save money. We appreciate your feedback and look forward to continuing to serve your insurance needs. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Stacy King

Stacy King

October 5, 2024

5  out of  5
rating by Stacy King
"I came into the office for an insurance quote. I was treated with kindness and respect. The staff gave me a quote that was reasonable and within my price range. I got the policy and was on my way driving. No one wants to pay for this stuff but we have to. The office helped ease the pain and made it painless. Thank you."
We responded:
"Stacy, thank you for your wonderful review! I'm glad our team could provide you with a reasonable quote and make the process smooth and painless. It's great to know you felt treated with kindness and respect. If you have any future questions or need further assistance, don't hesitate to reach out. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
Profile photo of Paul Robbertz

Paul Robbertz

October 2, 2024

5  out of  5
rating by Paul Robbertz
"A big shout out to Zack Martinez for his excellent and knowledgeable service at State Farm. He was a big help in saving me money while increasing my insurance coverage. Thanks Zack."
We responded:
"Paul, thank you for your wonderful review! I'm happy to hear that Zack was able to assist you effectively and help you save money while enhancing your coverage. We appreciate your trust in our team and are always here for any future needs or questions. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"
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Narendra nath

September 16, 2024

5  out of  5
rating by Narendra nath
"Ethan has helped us get all the insurance process very easily and answered all questions and everything done nice and easy."
Profile photo of Pamella Wait

Pamella Wait

September 13, 2024

5  out of  5
rating by Pamella Wait
"Kind staff. Always ready to help! Great location."
We responded:
"Pamella, thank you for your wonderful review! I'm glad you find our staff kind and always ready to help. We're happy you appreciate our location too. If you ever need anything, we're here for you. - Tyler Ayers - State Farm Insurance Agent, Colorado Springs, CO"